Telecommunication technologies are continuously evolving since the advent of technology into human life. Different innovations in the telecommunication field helped in reshaping the world which literally changed the face of communicating with each other over connected systems with the introduction of phone systems.
Phones systems are a vital part of business of almost all size as customer interaction and engagement has proved to be the strongest pillar of revenue generation strategies for all companies. The world has dramatically changed over time as there was a time when our phones enabled us to use the internet (dial-up) and today, our internet can power our phones, more efficiently than the phone system itself.
Voice over internet protocol (VoIP) is an approach made possible by collective set of technologies which was introduced to transmit voice communications and other media by utilizing Internet Protocol (IP) networks. Simply, VoIP is a phone system technology that works through the internet rather than via public switched telephone network (PSTN). The most helpful thing about the VoIP solutions is that if a user has a reliable internet connection at home or office, the user can use the VoIP solution for phone system instead of tradition phone line.
